How do I activate my SwiftPrep license?

This guide explains how to activate your SwiftPrep subscription, manage your account, and handle common activation scenarios.

How Subscriptions Work

SwiftPrep uses a subscription-based system for AI features:

• Free tier - No payment required, 15 AI generations per month
• Companion tier - $7.99/month, 150 AI generations, full AI features
• Power tier - $14.99/month, 400 AI generations, advanced AI features

Your subscription is tied to your account, not your computer. You can install SwiftPrep on multiple devices and sign in with the same account.

[!TIP] You don't need API keys. AI usage is included in your subscription. SwiftPrep handles all AI processing on our servers.

First-Time Activation

When you first launch SwiftPrep:

Step 1: Create an Account or Sign In

On the welcome screen, choose:

• Create Account - If you're new to SwiftPrep
• Sign In - If you already have an account

Step 2: Account Creation (New Users)

1. Enter your email address
2. Create a secure password
3. Check your inbox for a verification email
4. Click the verification link
5. Return to SwiftPrep

Step 3: Choose Your Tier

After signing in, you can:

• Start with Free - Begin using SwiftPrep immediately
• Subscribe - Choose Companion or Power for enhanced AI

If you choose to subscribe:

1. Select your tier (Companion or Power)
2. Enter payment information
3. Complete checkout
4. Your subscription activates immediately

Step 4: Confirmation

Once activated, you'll see:

• Your current tier in the app
• Your monthly AI generation quota
• Access to tier-appropriate features

Managing Your Subscription

Viewing Status

1. Open Settings from the sidebar
2. Click Manage Subscription or navigate to Account
3. View your current tier, quota usage, and renewal date

Upgrading

1. Open Settings
2. Click Manage Subscription
3. Select your new tier
4. Complete payment

Your new tier takes effect immediately. Your quota resets to the new tier's limit.

Downgrading

1. Open Settings
2. Click Manage Subscription
3. Click Change Plan
4. Select your new tier
5. Confirm the change

Downgrade takes effect at your next billing cycle. You keep current access until then.

Cancelling

1. Open Settings
2. Click Manage Subscription
3. Click Cancel Subscription
4. Confirm cancellation

You retain access until the end of your current billing period. After that, you revert to Free tier.

[!INFO] Your data is never deleted. Campaigns, entities, and relationships remain intact on your computer. Only AI feature access changes.

Quota and Pay-As-You-Go

Monthly Quotas

Quotas reset at the start of each billing cycle.

Quota Status

SwiftPrep shows quota status with color indicators:

Buying More Generations

If you exhaust your quota before reset:

1. Open Settings
2. Click Buy More Generations
3. Select a package:
   • Small: 10 for $1.00
   • Medium: 50 for $4.00
   • Large: 100 for $7.00
4. Complete payment
5. Credits available immediately

[!TIP] Pay-as-you-go credits don't expire and carry over month-to-month.

Multiple Devices

Your subscription works across devices:

1. Install SwiftPrep on any computer
2. Sign in with your account
3. Your subscription status syncs automatically

Note: Campaign data is stored locally on each device. Use export/import to transfer campaigns between computers.

Offline Access

SwiftPrep works offline using cached subscription data:

When you reconnect, SwiftPrep automatically verifies your subscription.

See How do I use SwiftPrep offline? for complete details.

Troubleshooting

Verification Email Not Received

1. Check your spam/junk folder
2. Wait a few minutes
3. Click Resend Verification Email in SwiftPrep
4. Verify your email address was entered correctly

Payment Failed

1. Check that your payment method has sufficient funds
2. Verify card details are correct
3. Try a different payment method
4. Contact your bank if the issue persists

Subscription Not Showing After Payment

1. Sign out of SwiftPrep
2. Wait 30 seconds
3. Sign back in
4. Check Settings then Subscription for your tier
5. If still missing, contact support with your payment confirmation

Signed In But Features Are Locked

1. Check your internet connection
2. Go to Settings and click Refresh Subscription
3. Sign out and sign back in
4. Verify your subscription is active (check email for payment confirmation)

Forgot Password

1. On the sign-in screen, click Forgot Password
2. Enter your email address
3. Check your inbox for reset instructions
4. Create a new password
5. Sign in with your new password

Account Security

SwiftPrep protects your account:

• Encrypted transmission - All data sent securely
• Secure payment processing - We never store card numbers
• Password requirements - Strong passwords required
• Local data - Campaign data stays on your computer

Changing Your Password

1. Open Settings
2. Go to Account section
3. Click Change Password
4. Enter current and new password
5. Click Save

Changing Your Email

1. Open Settings
2. Go to Account section
3. Click Change Email
4. Enter new email address
5. Verify the new address via email link

Related Articles

• What are the subscription tiers and their features?
• How do I use SwiftPrep offline?
• How do I install SwiftPrep?
• How do I create my first campaign in SwiftPrep?